Bad speeds - good signal

Ditto - same exact speeds. My satellite diagnostics indicates a strong signal, I’ve reset the modem twice, but the speed has been achingly slow for about 12 hours now.

Hi, @carla.tillman,

I’m creating this new forum topic to better keep track of your case.

I’m checking that now.

Once I have feedback I let you know.

Hi, @carla.tillman,

It appears that there is something affecting your area. We’re still investigating, as soon as I have more information I post it here.

Hi, @carla.tillman,

The issue with your service area was fixed some days ago, so I just wanted to confirm if everything is working fine now on your side.

I did some tests and I could see good speeds on your modem: