Alighnment troubles

Alignment says on my account it has a issue Please fix alighnment now account shows problems

Hi @rodandkathylopp ,

I can arrange for one of our Customer Care agents to call you and schedule a technician visit to repoint your antenna and improve your experience.

Before doing so, you might want to consider attempting a self-repoint. You can find information about self-repoints here: Can I repoint my Viasat antenna on my own?

Let me know if a self-repoint doesn’t sound viable, so that we can proceed with the technician’s visit.

Need technician visit

Understood @rodandkathylopp.

I have requested a service call for you. You can expect a call from our Field Operations Team regarding the visit’s schedule.

Hi @rodandkathylopp ,

I see that your technician visit was completed yesterday :partying_face: :tada:

How has your connection been since then? Did you receive any other notifications on your account regarding antenna alignment?